Metro Luxury
Last updated: September 28, 2026
This Privacy Policy describes how Metro Luxury ("we," "us," or "our") collects, uses, and shares information when you use the Metro Luxury mobile application and related transportation services (the "Services").
We collect information you provide when you create an account or book a ride, including your name, phone number, email address, pickup and drop-off details, and payment information. We also collect location information while you use the Services so we can match you with a driver, show trip progress, and complete the ride. We may collect device information such as device type, operating system, and app version.
Metro Luxury uses this information to provide and improve the Services, process payments, send trip updates and support messages, maintain safety, and comply with legal obligations.
We share trip details with drivers and transportation providers who fulfill your request. We share payment information with payment processors to complete charges. We may share information when required by law, or to protect the rights, safety, and property of Metro Luxury, our users, and the public. We do not sell your personal information.
We keep information for as long as needed to provide the Services, meet legal requirements, and resolve disputes. We use reasonable safeguards to protect personal information. No method of transmission or storage is completely secure.
The Services are not directed to children under 18. We do not knowingly collect personal information from children under 18.
Metro Luxury may update this Privacy Policy from time to time. The updated policy will be posted with a new "Last updated" date. Continued use of the Services after an update means you accept the revised policy.
To ask about this Privacy Policy, contact Metro Luxury through the support information in the app.